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展会后如何跟进客户?邮件模板分享来啦!网易外贸通

时间:2025-06-04   访问量:1431


展会攒了300张名片,却不知道要怎么发邮件?

快收好这份「高回复率跟进模板」,将客户分类,根据不同的情况发送不同的邮件,还可以用网易外贸通的「AI写信」功能,更加方便高效!

高潜力客户

高潜力客通常具备以下特征

① 仔细观看产品细节:反复触摸、试用或拍照记录。

② 提出具体问题:例如:“最小起订量(MOQ)是多少。

③ 记录样品编号或型号:要求提供详细规格书。明确表达需求。

这类用户必须第一时间回复,把用户感兴趣的产品的详细介绍报价单发出。

邮件主题

Follow-up from Canton Fair: [客户感兴趣的产品/品类]

(例:Follow-up from Canton Fair: Solar LED Lights Details & Quotation Attached)

邮件正文

Dear [客户姓名/职位,如 Mr. Smith/ProcurementManager],

Greetings from [您的公司名称]!

It was a pleasure meeting you at the Canton Fair(Booth [展位号]) and learning about your interest in our[客户关注的产品/品类].[可补充细节,如: We appreciate your detailed questions about our solar lighting solutions.]

As discussed, we are pleased to share:

1. Product Highlights

[产品名称/型号]:[核心卖点,如IP65 waterproof,3-year warranty, CE/FCC certified][其他产品]:[差异化优势,如 Customizable designs,MOQ 500 units]

2. Attached Quotation

File Name: [公司简称]Quotation[客户姓名/公司]_[日期].pdf

Validity: Prices are valid until [日期].

Special Offer: [如有优惠政策,如 5% discount for orders confirmed within 15 days]Let us know if you need a sample or technical consultation.

[您的电话]|[您的邮箱]|[公司官网链接]

Looking forward to your feedback!

Best Regards,

[您的全名][您的职位][公司名称][联系方式][公司地址]

潜在客户

潜在客户通常具备以下特征:可能不会像高意向客户那样直接表露采购需求,但他们会表现出一定的兴趣或合作可能性。比如在展位前驻足浏览产品或宣传视频但未主动提问。随手拿走产品目录或名片,但未留下联系方式。提及“未来可能有需求”,但无明确时间表。

邮件正文

第一段-建立记忆锚点

Dear [Mr./Ms.姓],(若名片有英文名可用Hi[英文名])

It was a pleasure connecting with you at the [展馆号on[具体日期]. Our discussion about [客户提到的具体需求,如:"your requirement for waterproof packaging solutions"] has inspired us to prepare customized suggestions for [客户公司名].

第二段-价值聚焦

As a [行业定位,如:"TOP 3 textile exporters in Zhejiang"], we specialize in [核心优势,如:"providing OEKO-TEX certified fabrics with 72-hour rapidsampling"]. Based on our conversation, we've specifically:

Developed 3 cost-effective material combinations (see attached comparison sheet) Calculated MOQ discounts for annual 2000+ TEU orders

Prepared sample kits ready for express delivery*

第三段-降低行动门槛

To move forward, we suggest:

① [Option 1] Schedule a 15-minute online demo:

② [Option 2] Receive physical samples: 回复寄送地址

③ [Option 3] Access our digital showroom: [网页链接]

结尾段-信任强化

Attached you'll find:

BSCI认证证书(中英版)

合作品牌案例集(含[行业标杆客户名])广交会专属报价单(密码:[临时密码])Looking forward to building long-term partnership.

Best regards,[您的全名]

[职位]|[公司名]

[公司官网链接]

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